Privacy Policy

1. Who We Are

TrustScore Business Funding is a division of TrustScore, LLC, located at 1342 NM 333, Tijeras, NM 87059. We operate as a commercial loan broker connecting businesses with third-party lenders and merchant services providers.

2. Information We Collect

• Business Information: Business name, EIN/Tax ID, industry, time in business, monthly/annual revenue, business address, ownership structure
• Personal Information: Owner name, SSN (for credit checks with authorization), date of birth, email, phone, home address
• Financial Documents: Bank statements, tax returns, financial statements, accounts receivable/payable data
• Payment Information: Credit/debit card details for service fees (processed via PCI-DSS Level 1 processor)
• Automatic Data: IP address, device info, browser type, usage analytics, cookies

3. How We Use Your Information

• Match your business with appropriate lenders and funding products
• Submit loan/financing applications to third-party lenders on your behalf
• Perform soft credit inquiries for pre-qualification (with your authorization)
• Set up and manage merchant processing accounts
• Communicate funding offers, status updates, and service information
• Comply with BSA/AML (Bank Secrecy Act / Anti-Money Laundering) requirements
• Prevent fraud and verify business legitimacy

4. Information Sharing

We do NOT sell your personal information. We share data with:

• Lending Partners: To process your funding application (with your authorization)
• Payment Processors: To set up and manage merchant accounts
• Credit Bureaus: For credit inquiries authorized by you
• Service Providers: Hosting, CRM, email (bound by data processing agreements)
• Legal Requirements: When required by law, subpoena, or government investigation

5. Your Rights

• Right to access, correct, or delete your personal data
• Right to opt out of marketing communications
• Right to withdraw consent for credit inquiries
• California residents: CCPA rights (know, delete, opt-out, non-discrimination)
• Right to file complaints with the FTC or CFPB

6. Data Security

256-bit AES encryption, TLS 1.3, SOC 2 Type II infrastructure, PCI-DSS Level 1 payment processing, role-based access controls, regular security audits, and employee background checks.

7. Data Retention

Active client data retained during engagement plus 5 years (BSA/AML requirement). Financial records retained 7 years per federal law. Marketing data retained until opt-out.

8. Contact